Refund Policy

Refund Policy

Thank you for choosing our Non-Surgical Cervical Radiculopathy Device. We are committed to providing you with a natural and effective solution for managing cervical radiculopathy. If, for any reason, you are not satisfied with your purchase, please review our refund policy below.

Refund Eligibility

To be eligible for a refund, please ensure that you meet the following criteria:

1. *Return within 30 Days Refund requests must be made within 30 days of receiving your Non-Surgical Cervical Radiculopathy Device.

2. *Unused and in Original Condition The device must be unused, in its original packaging, and in the same condition as when you received it.

3. *Proof of Purchase A valid proof of purchase, such as your order confirmation or receipt, is required for all refund requests.

How to Request a Refund

To request a refund, please follow these steps:

1. *Contact Customer Support Send an email to [mailto:info@zetatherapy.com] with the subject line “Refund Request” and provide your order number, the reason for the refund, and any relevant details.

2. *Wait for Approval Our customer support team will review your request and respond within 7 business days. If your request is approved, we will provide you with instructions on how to return the device.

3. *Return the Device Ship the unused device back to the address provided by our customer support team. Please ensure that it is securely packaged to prevent any damage during transit.

4. *Refund Processing Once we receive the returned device and confirm its eligibility, we will process the refund. The refund will be issued to the original payment method used for the purchase.

Refund Processing Time

Refunds may take 14 business days to be processed. The time it takes for the refund to reflect in your account may vary depending on your payment provider.

Contact Information

If you have any questions or concerns about our refund policy, please contact us at:

Cervical Radiculopathy Device
Phone: 805 277 9092
Email: mailto:info@zetatherapy.com
Address: 4607 Lakeview Canyon Road, Westlake Village, CA 91361

Changes to this Policy

We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Please check this page periodically for updates.

By using our Non-Surgical Cervical Radiculopathy Device, you agree to abide by the terms and conditions outlined in this refund policy.